Practice Makes Perfect: Communication, Teamwork and Simulation

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Presented By:  Martin November, M.D., MBA, FACOG
March 2010

In 2004, the Joint Commission’s sentinel event alert cited communication as the leading root cause of obstetrical sentinel events and noted organizational culture as a common barrier to effective teamwork and communication. In fact, these trends continue to surface as we analyze the cause of lawsuits and evaluate errors in this high-risk clinical setting. Use of a common language solidified through teamwork training and simulation has been shown to reduce adverse outcomes. Learn more about how to apply crew resource management principles and simulation in this high stakes environment.

This webinar covers:

  • the structure of crew resource management in the perinatal/neonatal setting
  • understanding how to effectively apply and utilize the teamwork principles in your environment
  • how these principles resulted in a reduction in adverse outcomes and change in culture, sharing the experience of Beth Israel Deaconess
  • a review of published literature
  • simulation techniques that will hardwire teamwork training and use of a common language


Your entire healthcare team will benefit from this session so please be sure to tune in.


For OB inquiries, please contact Risk Management at (925) 838-6070 or

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