Management of Adverse Events
- CANDOR toolkit
- IHI - Respectful Management of Serious Clinical Adverse Events
- ASHRM Disclosure Monograph Part 1
Disclosure of Unanticipated Events: The Next Step in Better Communication - ASHRM Disclosure Monograph Part 2
Disclosure of Unanticipated Events: Creating an Effective Patient Communication Policy - ASHRM Disclosure Monograph Part 3
Disclosure: What Works Now and What Can Work Even Better - MITSS Disclosure and Apology: What’s Missing
A report based on an invitational Forum held March 13, 2009 - MITSS Organizational Assessment Tool for Clinical Support, December 30, 2010
- MITSS Clinician Support Toolkit for Healthcare, March 2011
Related Articles/Publications
- Patient’s and Physicians’ Attitudes Regarding the Disclousre of Medical Errors
- Lambert et al., The “Seven Pillars” Response to Patient Safety Incidents: Effects on Medical Liability Processes and Outcomes
- Mello et al., Communication-and-Resolution Programs: The Challenges and Lessons Learned from Six Early Adopters
- Making Patient Safety the Centerpiece of Medical Liability Reform
- Wisdom in Medicine: What Helps Physicians After a Medical Error?
- A Consensus Statement of the Harvard Hospitals: When Things Go Wrong: Responding to Adverse Events
- A Culture of Openness Associated with Lower Mortality Rates