Welcome from the CEO

Reimagine
Healthcare is always in a state of change. Navigating market dynamics and shifts in population and demographics, optimizing throughput and care coordination and managing costs while advancing AI and digital innovation. Incremental change can lead to transformation, but transformation is the process of changing one thing into another. With both strategic and structural forces at play, evolution, not transformation, is needed for hospitals and healthcare organizations to thrive into the future. It's going to take reimagining the business and how care is delivered - at an enterprise level. With an enterprise view of risk in healthcare, BETA Healthcare Group has the knowledge, skills and tools to help.

Healthcare Will Change More in the Next Five Years
Healthcare has changed tremendously over the last few decades, especially in the last few years. From hospitals at the epicenter of care, healthcare is now a distributed, interconnected, and interdependent ecosystem that includes hospitals, clinics, medical groups, ambulatory care, virtual care, and home care. Hospitals are no longer just a collection of departments or a campus of buildings. Healthcare is poised to change more in the next five years than in the previous one hundred.

The ecosystem is constantly changing, driven by new technologies and AI, personalized medicine with an increasing focus on proactive wellness, value-based care, and a seamless patient experience. As healthcare organizations reimagine delivering patient care at the right time and in the right place and architecting their businesses for the future, BETA Healthcare Group is also reimagining itself as healthcare evolves. We continue to build our culture and capabilities while staying true to our mission of partnering with our members to manage risk, delivering innovative solutions that serve new realities and ways of doing business and ultimately, help our members succeed.

AI at BETA
With hospitals, health systems and healthcare organizations serving as key proving grounds for AI, more than 40 million people turning to Chat GPT for health information, and chatbots increasingly in use by clinicians, patients, and healthcare personnel, BETA employees are turning to AI tools to work more efficiently. We are using AI for research, drafting communications, generating ideas, and problem-solving, employing it as an adjunct to our work, thinking "with" AI rather than "through" AI.

In addition, our Data & Technology Department is using "Rovo," the AI teamwork tool embedded in Jira and Confluence, to accelerate the knowledge sharing that goes into building and powering our member dashboards. At an enterprise level, AI will enable strategic agility, productivity uplift, and a cultural shift toward human-AI collaboration, with a BETA AI Policy that lays the foundation for the safe and innovative use of AI across BETA while requiring employees to be the "human in the loop."

Reimagining DEI
Creating a shared space at BETA in which we can expand our understanding of and engagement with one another by leading with our culture and shared values was the impetus for reimagining diversity, equity, and inclusion (DEI) at BETA. The BETA Culture Committee, with consultant Geronda Wollack-Spiller, convened a series of discussion sessions in which employees shared ideas and feedback on on how we could reframe DEI at BETA and create a common language that invites more people in. The sessions were a great success, and with the thoughtful discussion and honest feedback, we are well on our way towards creating a framework for rebranding DEI at BETA in a way that ensures the message is more inclusive, the values resonate with everyone, and employees feel their voices are heard in building a respectful, fair, and connected workplace for all.

Go West!
Since the earliest days at BETA, when twenty-two district hospitals banded together to form a hospital-governed risk-sharing pool to establish a stable market for medical professional liability and workers' compensation coverage in California, our roots have been firmly in the West, and serving California, Oregon, and Washington is at the heart of what we do.

In reimagining the brand presence for our digital channels, including the BETA website and Member Area portal, we decided to lean into those roots. We've started a redesign reboot for these online properties that will not only feature imagery of the West's natural beauty and pioneering spirit but also deliver a streamlined user experience with simple content, a balanced, uncluttered design, and thoughtful navigation. We can't wait to show you what we've been working on.

Financial Highlights
BETA's gross member contributions written were $211 million, 4% higher than budgeted for 2025, and we added $6.4 million in new business. Net income from operations was $2.5 million. Total assets were $817 million. The BETA Council has authorized $4.2 million in member dividends - the 34th consecutive year that BETA has returned dividends to its members.

A New Future
Hospitals, health systems and healthcare organizations of all types were not designed for the volumes, the speed of life, the complexity of systems and processes we experience today. It is going to take doing healthcare differently and reimagining the way that care has always been delivered to move forward. Amplifying empathy, inspiring teams and creating organizations where people feel valued and empowered move organizations beyond transformation (which is often a result of discrete projects), to evolution, where organizations focus on executing what they do best, adapt to change, and learn and improve every day. BETA will work alongside its members on their journey to deliver exceptional patient care and create cultures and environments where patients want to return, employees want to stay, and communities feel seen.