HQI Cares

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BETA Healthcare Group, in collaboration with the Hospital Quality Institute (HQI) offers HQI member hospitals and healthcare facilities that are not BETA members the opportunity to join the HQI Cares: Implementing BETA HEART® program. BETA HEART promotes a holistic, comprehensive and systematic approach to responding to and reducing harm events in an organization. It is a multi-year, interactive and collaborative process and can form the foundation of an organization’s communication and resolution program (CRP).

HQI Cares

The new HQI Cares: Implementing BETA HEART program gives HQI members access to BETA HEART, a nationally recognized foundational body of work that advances organization-wide culture change and instills trust in participating organizations that results in improved partnerships with patients, patients’ families, and caregivers.

The overall goal of BETA HEART is to develop an empathic and clinically appropriate process that supports the healing of both the patient and clinician after an adverse event. Each participating healthcare organization undertakes a body of work comprised of five individual yet closely integrated domains including Culture of Safety, Rapid Event Response and Analysis, Communication and Transparency, Care for the Caregiver and Early Resolution.

How it Works for HQI Members

HQI members interested in participating in the HQI Cares: Implementing BETA HEART program to build a culture of safety in their organization begin their BETA HEART journey in a few steps:

  • Execute a Participation Agreement (coordinated through HQI)
  • Complete a readiness assessment
  • Complete a gap analysis process (conducted by BETA)

To learn more or to participate in the 2022 HQI Cares: Implementing BETA HEART program, contact Boris Kalanj, Director of Programs, Hospital Quality Institute (HQI) at Participation Agreements (coordinated through HQI) must be completed and submitted by November 1, 2021 to

Upcoming events for HQI Cares participants
Check back soon for updated information about the BETA HEART Executive Leadership Retreat: an opportunity for Executive Leaders to learn the value of HQI Cares: Implementing BETA HEART from international experts.

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