Agenda
BETA HEART Team Contacts
Speaker Bios
Workshop Presentations
Day One
Communications at the HEART of Safer Care
Steven Coffee, MA, EM-CQSL
Imbuing All We Do With Empathy: Sprinkles, Plates and Arrows
Alana Iglewicz, M.D.
Navigating the Emotional Impact of Adverse Events: Caring for Those Who Care for Others
Matt Norvell, D.Min, M.S., BCC
Communication Assessment Questionnaire: Understanding and Leveraging Results
Tim McDonald, M.D., J.D., FCLM
Day Two
Strengthening Our Impact: The Role of Cultural Humility and Acknowledging Our Biases in Communicating After Harm
Natalie Rodriguez, M.D.
Post-Workshop Evaluations and Continuing Education Credits
Continuing Education Credit
Physicians: CineMed designates this live activity for a maximum of 9.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Click here to obtain your Certificate for CME credit.
Nurses: This activity provides 9.25 contact hours for nurses.
Click here to obtain your ANCC Certificate.
Other Healthcare Professionals: All other healthcare professionals will receive a Certificate of Participation. For information on the applicability and acceptance of Certificates of Participation for activities designated for AMA PRA Category 1 Credits™, consult your professional licensing board.
Click here to obtain your Certificate.
Risk Management Professionals: This meeting has been approved for a total of 9.25 contact hours of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and towards CPHRM renewal.
Click here to obtain your CPHRM Certificate.
Professionals in Patient Safety: This activity meets the criteria of the Certification Board for Professionals in Patient Safety for up to 9.25 CPPS CE hours.