Toolkit
- Communication and Transparency Domain (All sections) - PDF
- Communication Tools for the Initial Conversation (Zip File)
- Communication with Various Cultures: Asian, Hispanic, Russian (Zip File)
- Communication with Mental Health Patients (Zip File)
- Communication with Incarcerated Patients (Zip File)
- Template Policy - Communication Around Harm Events
Videos
- Communication Assessment (.wmv)
- Appropriate Disclosure to a Patient - Communication and Optimal Resolution (CANDOR) (.mp4)
- Inappropriate Disclosure to a Patient - Communication and Optimal Resolution (CANDOR) (.mp4)
Contacts
For BETA HEART related inquiries, please contact: Risk Management, riskmgmt@betahg.com.