Videos

Reasonable Care

• • Care Team Resolution Planning Video
  • Conversation Of Care Team With Family

Unreasonable Care

• • Notification To Risk Management Of Adverse Event / Medical Error
  • Hospital Planning For Meeting With Family
  • Meeting With Family Explaining Findings Of Event Review
  • Meeting With Family To Offer Compensation

Toolkit

• • BETA HEART Algorithm
  • Early Resolution Case Review Process
  • Report of Pre-Claim Event
  • Report To Stakeholder Consensus Meeting
  • Sample Release Template

Reference Materials

• • CPLH 2050 MBC & NPDB Reporting Malpractice Payments
  • HHS Decision Letter NPDB 2014 05 20
  • Mello et al., Communication and Resolution Programs Challenges and Lessons Learned

Contacts

For BETA HEART related inquiries, please contact: Risk Management, riskmgmt@betahg.com.

Return to BETA HEART Resources