Domain Toolkit Collapse Section 1: Introduction Section 2: Developing a Communication Consult Team Section 3: Preparing for the Initial Communication Section 4: Performance Improvement Section 5: Building Your Communication Resource Team Template Policy Appendix: Resources Additional Resources - Communication Tools for Initial Conversation Expand Invitation to Take Communication Assessment Communication Checklist HEART Huddle Questions Empathic Phrases Post-Communication Debrief Form Key Performance Measurement Tools Videos Expand Appropriate Disclosure to a Patient - Communication and Optimal Resolution (CANDOR) (.mp4) Inappropriate Disclosure to a Patient - Communication and Optimal Resolution (CANDOR) (.mp4) Contacts For BETA HEART related inquiries, please contact: Risk Management, riskmgmt@betahg.com. Return to BETA HEART Resources
